000 | 01468nam a22002657a 4500 | ||
---|---|---|---|
003 | OSt | ||
005 | 20241216172032.0 | ||
008 | 231121b |||||||| |||| 00| 0 eng d | ||
020 | _a9789353066314 | ||
040 | _cNational Institute of Technology Goa | ||
082 |
_a658.4013 _bBES/BES |
||
100 | _aBesterfield, Dale H | ||
110 | _aBesterfield-Michna, Carol | ||
111 | _aBesterfield, Glen H | ||
245 | _aTotal quality management | ||
250 | _a5th | ||
260 |
_aNoida _bPearson _c2024 |
||
300 | _bxxi, 622p.: 14x18x1.2; Paperback | ||
520 | _aTotal quality management has become very important for improving a firm's processing capabilities to sustain competitive advantages. And in the last few years, the world has gone through many major changes in terms of information technology, quality system standards, customer satisfaction levels, economic changes, approaches of the government, and political alignments on the national and international level. Keeping these developments in mind, Total Quality Management, 5e has been revised to focus on encouraging a continuous flow of incremental improvements from the bottom of the organization's hierarchy. | ||
650 |
_2Mechanical Engineering _aMechanical Engineering; Leadership; Benchmarking; Quality function deployment; Management tools; Taguchi's Quality Engineering |
||
700 | _aBesterfield-Sacre, Mary | ||
710 | _aUradhwareshe, Hemant | ||
711 | _aUradhwareshe, Rashmi | ||
942 |
_2ddc _cBK _n0 |
||
999 |
_c4924 _d4924 |