000 01468nam a22002657a 4500
003 OSt
005 20241216172032.0
008 231121b |||||||| |||| 00| 0 eng d
020 _a9789353066314
040 _cNational Institute of Technology Goa
082 _a658.4013
_bBES/BES
100 _aBesterfield, Dale H
110 _aBesterfield-Michna, Carol
111 _aBesterfield, Glen H
245 _aTotal quality management
250 _a5th
260 _aNoida
_bPearson
_c2024
300 _bxxi, 622p.: 14x18x1.2; Paperback
520 _aTotal quality management has become very important for improving a firm's processing capabilities to sustain competitive advantages. And in the last few years, the world has gone through many major changes in terms of information technology, quality system standards, customer satisfaction levels, economic changes, approaches of the government, and political alignments on the national and international level. Keeping these developments in mind, Total Quality Management, 5e has been revised to focus on encouraging a continuous flow of incremental improvements from the bottom of the organization's hierarchy.
650 _2Mechanical Engineering
_aMechanical Engineering; Leadership; Benchmarking; Quality function deployment; Management tools; Taguchi's Quality Engineering
700 _aBesterfield-Sacre, Mary
710 _aUradhwareshe, Hemant
711 _aUradhwareshe, Rashmi
942 _2ddc
_cBK
_n0
999 _c4924
_d4924